Privacy Policy
Data We Collect
Account info, paper trading activity, educational usage analytics, and cookies. No real broker connections or financial data.
How We Use It
To operate the educational platform, run paper trading simulations, improve our service, and communicate with you.
Data Sharing
We don't sell your data. We share with service providers, as required by law, and with Alpaca Securities LLC when brokerage features are enabled.
Your Rights
Access, correct, delete, or export your data. CCPA and GDPR rights honored.
Table of Contents
1. Overview
WealthSignal ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the WealthSignal platform and related services.
By using WealthSignal, you consent to the practices described in this Policy. If you do not agree with this Policy, please do not use our services.
2. Data We Collect
2.1 Information You Provide
| Category | Examples | Purpose |
|---|---|---|
| Account Data | Email address, password (hashed), name | Authentication, account management |
| Profile Data | Investment knowledge level, learning preferences, paper trading settings | Personalization, educational content delivery |
| Billing Data | Payment method details (processed by Stripe), subscription history | Payment processing |
| Communications | Support tickets, feedback messages, emails; SMS phone number (if opted in for trade alerts or notifications) | Customer support, service improvement, transactional alerts |
2.2 Automatically Collected Data
- Usage Data: Pages visited, features used, session duration, click patterns
- Device Data: IP address, browser type and version, operating system, device identifiers
- Log Data: Server logs including access times, error logs, API calls
- Performance Data: Platform performance metrics, error reports
2.3 Third-Party Sources
We may receive publicly available market data from financial data providers to power our educational content and paper trading simulations. We do not receive or store data from real brokerage accounts.
3. Paper Trading Data
WealthSignal's paper trading feature operates entirely with simulated funds. Paper trading does not connect to real brokerage accounts and does not collect, store, or process real broker credentials or real account data.
For paper trading, we store and process:
- Simulated portfolio positions and holdings (not linked to any real brokerage)
- Simulated order history and paper trade executions
- Educational strategy configurations and parameters you set
- Simulated performance metrics and analytics
Upcoming: Real-Money Trading via Alpaca Securities LLC. WealthSignal is developing optional real-money brokerage features powered by Alpaca Securities LLC. When these features are released, you will be asked to opt in separately and will be presented with additional disclosures. Real-money brokerage features require collection of sensitive personal and financial information (including SSN, bank account details, and trading activity) that is not collected for paper trading. See Section 14 (Data Shared with Brokerage Partner) for full details.
4. How We Use Your Data
We use your information for the following purposes:
- Platform Operations: Account authentication, running paper trading simulations, displaying educational content and simulated portfolio data
- Service Improvement: Analyzing usage patterns, identifying bugs, improving features and performance
- Communications: Sending transaction confirmations, security alerts, product updates, and marketing communications (where permitted)
- Compliance & Safety: Fraud detection, abuse prevention, compliance with legal obligations
- Analytics: Understanding how users interact with the Platform to improve our products
- Billing: Processing payments, managing subscriptions, resolving billing issues
We do not use your personal data to train general-purpose AI or machine learning models. We do not sell your personal data to third parties.
7. Data Security
We implement industry-standard security measures to protect your data:
- Encryption in transit: All data transmitted between your browser and our servers uses TLS 1.2+
- Encryption at rest: Sensitive data (including API credentials) is encrypted using AES-256-GCM
- Access controls: Strict role-based access controls limit who can access user data internally
- Security audits: Regular security reviews and vulnerability assessments
- Password hashing: Passwords are never stored in plain text
Despite these measures, no security system is perfect. In the event of a data breach affecting your rights and freedoms, we will notify you as required by applicable law.
8. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations:
| Data Type | Retention Period |
|---|---|
| Account data | Duration of account + 3 years after closure |
| Paper trading history (simulated) | Duration of account + 1 year after closure |
| Billing records | 7 years (tax/accounting requirement) |
| Server logs | 90 days |
| Analytics data | 2 years (anonymized after 12 months) |
| Support communications | 3 years after case closure |
| Brokerage account records (when applicable) | 6 years after account closure (SEC Rule 17a-4 requirement) |
| KYC/AML records (when applicable) | 5 years after account closure (FinCEN/BSA requirement) |
| Trade confirmations & order records (when applicable) | 6 years (SEC Rule 17a-4 requirement) |
| Tax reporting records (Form 1099, etc.) | 7 years (IRS requirement) |
You may request earlier deletion of your personal data (see Your Rights below), subject to legal retention requirements.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to certain uses of your data (e.g., marketing)
- Restriction: Request that we restrict processing of your data in certain circumstances
- Withdrawal of Consent: Withdraw consent where processing is based on consent
To exercise your rights, contact us at support@wealthsignal.net. We will respond within 30 days (45 days for complex requests). We may need to verify your identity before processing requests.
10. CCPA โ California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you additional rights:
- Know: Right to know what personal information we collect, use, disclose, and sell
- Delete: Right to request deletion of your personal information
- Opt-Out of Sale: Right to opt out of the sale or sharing of your personal information (we do not sell personal information)
- Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
- Correct: Right to correct inaccurate personal information
- Limit Use of Sensitive PI: Right to limit use of sensitive personal information
To submit a CCPA request, email support@wealthsignal.net with "CCPA Request" in the subject line. We will respond within 45 days.
In the past 12 months, we have not sold or shared personal information as defined under the CCPA.
11. GDPR โ EU/UK Residents
If you are located in the European Union, European Economic Area, or United Kingdom, the General Data Protection Regulation (GDPR) or UK GDPR applies to your data.
11.1 Legal Basis for Processing
| Processing Activity | Legal Basis |
|---|---|
| Account creation and authentication | Contract performance |
| Running paper trading simulations and educational features | Contract performance |
| Billing and payments | Contract performance; legal obligation |
| Fraud prevention and security | Legitimate interests |
| Marketing communications | Consent |
| Analytics and improvement | Legitimate interests |
| Regulatory compliance | Legal obligation |
11.2 International Transfers
Your data may be transferred to and processed in countries outside the EU/EEA/UK, including the United States. We ensure such transfers comply with GDPR through appropriate safeguards such as Standard Contractual Clauses (SCCs).
11.3 Data Protection Officer
For GDPR-related inquiries, contact us at support@wealthsignal.net. You also have the right to lodge a complaint with your local supervisory authority.
11.4 Controller / Processor Roles
WealthSignal operates in two distinct data protection roles depending on the type of user:
| User Type | WealthSignal's Role | Explanation |
|---|---|---|
| Direct individual subscribers (Pro / Elite plan users who sign up on wealthsignal.net) |
Data Controller | WealthSignal determines the purposes and means of processing your personal data. This Privacy Policy governs that processing. |
| End users of Business tier organizations (users whose accounts are managed by a company with a Starter, Growth, or Enterprise plan) |
Data Processor | The Business tier organization (your employer, coach, or financial adviser) is the data controller. WealthSignal processes your data only on that organization's instructions, under the terms of the Data Processing Agreement. For privacy requests, contact your organization. |
If you are an end user of a Business tier organization and wish to exercise your data subject rights (access, correction, deletion, portability, objection), you should contact your organization directly. WealthSignal will assist the organization in fulfilling your request in accordance with the Data Processing Agreement.
11.5 Business Tier Data Processing Agreement
Business tier customers (organizations on Starter, Growth, or Enterprise plans) are required to enter into a separate Data Processing Agreement (DPA) with WealthSignal. The DPA governs:
- The controller/processor relationship between the organization and WealthSignal
- Technical and organizational security measures
- Sub-processor notifications and obligations
- Data breach notification (72-hour GDPR requirement)
- Data subject rights assistance procedures
- International data transfer mechanisms (Standard Contractual Clauses)
- Data retention and deletion upon termination
The DPA is accepted during Business tier signup and is incorporated by reference into the Terms of Service.
12. Children's Privacy
WealthSignal is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 18, we will promptly delete that information and close the associated account. If you believe we have collected data from a minor, please contact us immediately at support@wealthsignal.net.
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, contact us at:
WealthSignal
Address: Slidell, Louisiana
Email: support@wealthsignal.net
Subject line: "Privacy Request"
We will acknowledge your request within 5 business days and respond fully within 30 days.
14. Data Shared with Brokerage Partner
This section applies when you activate real-money trading features through WealthSignal's integration with Alpaca Securities LLC. Real-money trading features are optional and require a separate enrollment. Until you opt in, the data practices in this section do not apply to your account.
14.1 Why We Share Data with Alpaca
Opening and maintaining a brokerage account with Alpaca Securities LLC requires sharing certain personal and financial data. This data sharing is legally required to: (a) verify your identity and comply with Know Your Customer (KYC) rules under FINRA regulations; (b) screen your account against OFAC sanctions lists and conduct Anti-Money Laundering (AML) due diligence; (c) open your brokerage account and process your trades; and (d) generate required tax documents (Form 1099-B, etc.).
14.2 Categories of Data Shared
| Data Category | Specific Data | Regulatory Basis |
|---|---|---|
| Identity | Full legal name, date of birth, SSN/Tax ID, government-issued ID | FINRA KYC / FinCEN AML |
| Contact | Email address, phone number, residential address | Account opening requirement |
| Financial profile | Employment, annual income, net worth, investment objectives, risk tolerance | FINRA suitability rules |
| Banking | Bank account & routing numbers (for ACH funding/withdrawal) | ACH payment processing |
| Trading activity | Orders, executions, positions, account balances, transaction history | Brokerage record-keeping (SEC 17a-4) |
| Tax reporting | Trade proceeds, cost basis, dividends received | IRS Form 1099 reporting |
14.3 How Alpaca Uses Your Data
Alpaca Securities LLC uses your data solely to provide brokerage services, comply with regulatory obligations, and as otherwise described in Alpaca's Privacy Policy. Alpaca does not sell your personal information to third parties for marketing purposes. Review Alpaca's Privacy Policy at alpaca.markets/legal before enabling brokerage features.
14.4 Data Separation
WealthSignal maintains strict separation between your WealthSignal platform data (educational usage, paper trading, subscription) and your brokerage data (real-money trading, KYC). Your brokerage data is not used to personalize educational content recommendations or marketing communications without your explicit consent.
14.5 Withdrawal of Consent
You cannot opt out of data sharing with Alpaca while your brokerage account remains open, as this sharing is required by law and the brokerage agreement. To stop this data sharing, you must close your brokerage account with Alpaca. Closing your brokerage account does not affect your WealthSignal platform account. However, certain records (KYC, trade records) will be retained by Alpaca for the periods required by law even after account closure.
15. Financial Data Protection
WealthSignal applies heightened security measures to sensitive financial data. This section describes the specific protections applied to financial information when brokerage features are active.
15.1 Encryption of Sensitive Financial Data
The following financial data is encrypted both in transit and at rest using industry-standard encryption:
- Social Security Numbers (SSN) and Tax IDs: Encrypted using AES-256-GCM. WealthSignal stores only an encrypted, tokenized reference โ raw SSN values are transmitted directly to Alpaca over TLS 1.3 and are not retained in WealthSignal's primary database after initial submission.
- Bank account and routing numbers: Encrypted at rest and in transit. WealthSignal stores only a tokenized reference after ACH enrollment โ full account numbers are not retained.
- Government-issued ID information: Encrypted at rest. ID document images, where collected, are processed for KYC verification and deleted from WealthSignal's systems after transmission to Alpaca.
- Trading data and account balances: Transmitted over TLS 1.3. Real-time brokerage data is fetched on-demand from Alpaca and is not persistently stored on WealthSignal servers beyond what is necessary for display and analytics.
15.2 Access Controls
Access to financial data within WealthSignal's systems is restricted on a strict need-to-know basis:
- No employee has routine access to raw SSNs, bank account numbers, or government IDs
- All access to financial data systems is logged and audited
- Production financial data is never used in development or testing environments
- Multi-factor authentication is required for all internal access to systems containing financial data
15.3 Data Minimization
WealthSignal collects only the minimum financial data necessary to facilitate brokerage account opening and regulatory compliance. We do not collect or retain financial information beyond what Alpaca requires for KYC/AML purposes and what we need to display your account information to you.
15.4 Breach Notification
In the event of a security incident involving financial data, WealthSignal will:
- Notify affected users within 72 hours of confirming the breach (as required by GDPR and applicable state laws)
- Notify Alpaca Securities LLC promptly so they can take appropriate protective action on brokerage accounts
- Report to applicable regulators as required by law
- Provide you with clear information about what data was affected and recommended protective steps
15.5 Regulatory Compliance
WealthSignal's financial data practices are designed to comply with applicable data protection laws including: the Gramm-Leach-Bliley Act (GLBA) for financial data privacy; FinCEN AML/BSA requirements; SEC recordkeeping rules; GDPR and UK GDPR for EU/UK residents; and applicable U.S. state privacy laws including CCPA/CPRA.